Business Service Administrators (BSAs) for a particular organization must approve all access requests for other users in their organization, or those users will be unable to access anything. In addition to approving access requests, BSAs can also set other users to be BSAs.
NOTES:
This feature is only available for users designated as BSAs.
Access requests must be approved by a BSA within 25 days, or the request is automatically denied.
To manage your user access:
Go to the Business Customer Gateway on usps.com and log on.
To approve or deny access requests for users in your organization, click Request Inbox, then click the user's last name. A page appears with a brief summary of the user, the access requested, and the location that would be affected by approval of the access request.
To approve a user, click Approve, then click Confirm.
To deny a user's access request, click Deny, then click Confirm.
To view company/organization information, click the company name. A dialog box appears with a summary of the company. Click Close Window when done.
To exit user information without approving or denying, click Return to Queue.
To set another user as a BSA or remove BSA status from another user, click Manage User Access. The Manage User Access page displays. Next:
To view a user's details, click the user's last name. Another window opens with the information. Click Close Window when done.
To filter by the feature set (services) available to the other user, click an option in the Services list. The default is all services.
To filter by the businesses the other user can access, click an option in the Business Name list. The default is all services.
To set a user as a BSA, select the check box next to their name, then click Assign. Click Confirm.
To remove BSA privileges from another user, clear the check box next to their name, then click Revoke. Click Confirm.
To view the details of a business location, click the business name on either the Request Inbox or the Manage User Access page. Another window opens with the information. Click Close Window when done.
To manage user access for other users (BSAs only) or yourself (all users), click the appropriate link at the top of the page. To perform other functions, click Gateway at the top of the page.